What data do we collect?
St Albans Glazing Systems only collects data we need to supply you with goods and services.This typically includes the following data:· Personal identification information (Name, address, e-mail address, telephone number.
How do we collect your data?
You directly provide St Albans Glazing Systems with most of the data that we collect. We collect and process data when you:· Register on-line or place an order for any of our products or services.· Voluntary complete a customer survey or provide feedback on any of our message boards or via e-mail.· Use our telephone message service.· Use or view our website via your browser’s cookies.
St Albans Glazing Systems may also receive your data indirectly from the following sources:· Family and friends using the St Albans Glazing Systems refer a friend award scheme.
How will we use your data?
St Albans Glazing Systems uses your data so that we can :· Conduct surveys, process your order, manage your account.· E-mail you with news, special offers on products and services that we think you might like.
When St Albans Glazing Systems processes your order, it may send your data to and also use the resulting information from, credit providers and reference agencies to prevent fraudulent purchases.
How do we store your data?
St Albans Glazing Systems is registered with the information commissioner’s office and your data is securely stored in compliance with the requirements of the data protection act 2018 and the recommendations of the ico.
St Albans Glazing Systems retains personal identifiable information for the duration of warranty periods to facilitate client claims in the event of any warranty being invoked.
Any personable identifiable information that is not connected with a purchase warranty, active enquiry, quotation, or request to be on our mailing list will be deleted within 24 months.
Your data protection rights:
We would like to make sure that you are fully aware of all of your data protection rights.
- The right to access – You have the right to request St Albans Glazing Systems for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request St Albans Glazing Systems correct any information you believe to be inaccurate. You also have the right to request St Albans Glazing Systems to complete any information you believe is incomplete.
- The right to erasure – You have the right to request St Albans Glazing Systems erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that St Albans Glazing Systems restrict the processing of your personal data under certain conditions.
- The right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at sales@stalbansglazingsystems.com, or St Albans Glazing Systems. Unit 4 Caxton Centre Porters Wood St Albans, AL3 6XT if you wish to make a request.
Cookie Policy
Cookies explained:
Cookies are small text files that are placed on your computer, tablet or mobile phone when you access the St Albans Glazing Systems website.
Cookies are not harmful to your devices and allow you to use the full functionality of our websites (like remembering any favourites).
Cookies have a lifetime. Some last until you close your browser or are time limited. These are called ‘session cookies’. Some last longer though, for example, to enable a website to recognise you when you return to them. These are called ‘persistent cookies‘.
Cookies placed directly by a website owner (like us) are known as ‘first party cookies’ and most modern websites also use technology provided by other people/businesses, for example to provide online advertising. Cookies placed by other parties are known as ‘third party cookies’.
Our website uses cookies that allow our website to remember choices you make to provide enhanced, more personal features available to you.
Our website also uses performance cookies to collect information about how you use our website so that we can tailor content that is most relevant and useful and also to assist us in improving the performance of your on-line experience.
